No. CS/SB 1192
Customer Service Callback Queues
SPONSOR
Appropriations; Polsky
FILED BY
Tina Scott Polsky — District 30, Democrat [search donations]
EFFECTIVE
7/1/2026
COMPANION
HB 1031 — CS/SB 1192 was set aside and its companion carried the policy
OFFICIAL RECORD
PROVIDED SUMMARY
Customer Service Callback Queues; Establishing a pilot program to require the Department of Commerce to use a callback queue for returning certain calls; requiring that calls be returned in a specified manner; requiring the department to report specified information to the Legislature by a certain date, etc.
Plain English Summary
NOT YET RUNNo analysis yet.
TIMELINE
3/10/2026
Laid on Table, companion bill(s) passed, see HB 1031 (Ch. 2026-113...
3/10/2026
Substituted HB 1031 -SJ 743
3/10/2026
Read 2nd time -SJ 743
3/5/2026
Placed on Special Order Calendar, 03/10/26
3/4/2026
CS by Appropriations read 1st time
3/4/2026
Placed on Calendar, on 2nd reading
3/4/2026
Pending reference review -under Rule 4.7(2) - (Committee Substitute)
3/2/2026
CS by- Appropriations; YEAS 16 NAYS 0
2/25/2026
On Committee agenda-- Appropriations, 03/02/26, 12:00 pm, 110...
2/12/2026
Now in Appropriations
2/12/2026
Favorable by Appropriations Committee on Transportation, Tourism,...
2/9/2026
On Committee agenda-- Appropriations Committee on Transportation,...
2/3/2026
Now in Appropriations Committee on Transportation, Tourism, and...
2/2/2026
Favorable by Governmental Oversight and Accountability; YEAS 9 NAYS 0
1/28/2026
On Committee agenda-- Governmental Oversight and Accountability,...
1/13/2026
Introduced
1/12/2026
Referred to Governmental Oversight and Accountability;...
1/6/2026
Filed
STATUTES IT CHANGES
STAFF ANALYSES
2 MORE →