No. SB 334
Filed under Insurance.
Deactivation from Transportation Network Company Digital Networks; Defining the term “deactivation”; specifying circumstances under which deactivation may occur; requiring a transportation network company (TNC) to establish and maintain a deactivation policy; requiring TNCs to contract with a nonprofit organization for a specified purpose; authorizing deactivated drivers to appeal deactivation before a specified third-party arbitrator, etc.
Plain English Summary
AI-GENERATEDFor the first time, Florida law defines 'deactivation' and lists when it may happen: poor rider ratings, violations of TNC safety or other policies, or failing to meet vehicle or insurance requirements.
Every TNC must adopt a written deactivation policy, contract with a nonprofit to help drivers through the appeals process, and decide any appeal within 30 days of receiving it.
Deactivated drivers gain the right to escalate to a neutral American Arbitration Association arbitrator if they disagree with the TNC's decision, and can still separately sue the TNC in court over the deactivation.
AIDefines 'deactivation' for the first time in Florida law as losing authorization to accept rides and having digital-network access revoked, and states it may occur for poor rider ratings, policy or safety violations, or failing to meet vehicle or insurance requirements.
AIEvery transportation network company must create and keep a clear, written policy explaining when drivers may be deactivated, and that policy must give drivers a chance to appeal a deactivation decision.
AITNCs must contract with a nonprofit experienced in working with diverse populations to help drivers through the appeals process, and must decide any appeal within 30 days of receiving it.
AIDeactivated drivers gain the right to appeal to a neutral third-party arbitrator from the American Arbitration Association, with a defined process for selecting one if the TNC and driver cannot agree.
AIThe new appeal and arbitration process does not replace a driver's right to sue the TNC in court over a deactivation; drivers may still bring a court case over the same facts.